For a funeral arrangement meeting, gather the person's basic information, any written wishes or existing funeral plans, and a short list of questions. Bring relevant documents if you have them. Before the appointment, ask the funeral home what it needs from you and which missing details you can supply afterward.
You do not need to figure everything out at once. Start with what you know, and mark what still needs checking.

What should you bring to a funeral arrangement meeting?
Bring the information and papers that will help you explain the person's wishes and your family's circumstances. Use the checklist below to gather what you have, then confirm the funeral home's requirements. Treat it as preparation for a conversation, rather than a list of documents every family must produce.
Personal information: The person's full legal name, date and place of birth, address, and family details. The next section explains what to collect for the death record.
Written wishes and existing arrangements: Any funeral instructions, prepaid funeral contract, cemetery paperwork, or contact details for a provider the person had already chosen. Ask the funeral director to explain what the documents cover and what still needs deciding.
Payment information: A budget you are comfortable discussing, plus any relevant insurance or prepaid-plan documents you want the funeral home to review. Ask what payment arrangements it accepts and when payment would be due; do not assume a policy will cover the bill or be available immediately.
Service preferences: Notes about burial or cremation, religious or cultural practices, people who should be involved, and possible service locations. If you want to use photographs, clothing, or a reading, ask what to bring now and what can follow later.
Questions and a way to take notes: A notebook or phone is enough. If you would like someone with you, ask a relative or friend to help record the answers.
Which personal details will the funeral home ask for?
Prepare the person's legal name, birth details, residence, marital status, spouse's name if applicable, and parents' names, including names before marriage where requested. Education, usual occupation, and military service may also be requested. These are among the items covered in the CDC's death-registration handbook; use the funeral home's current worksheet to check the exact questions. See the CDC's handbook for funeral directors.
For work history, write down the kind of work the person did for most of their working life, even if they had retired. If you are unsure of a name, date, or other detail, identify it as uncertain and ask how to verify it.
Have the person's Social Security number available to share with the funeral director through the method the funeral home recommends. Social Security says funeral directors report deaths in most cases and asks families to provide that number. Ask the funeral home to confirm whether it will make the report. Read Social Security's instructions.
What should Missouri families know about the paperwork?
For a death registered in Missouri, the funeral director or person handling final disposition obtains or verifies personal information from the next of kin or the best available source. Final disposition means what happens to the body, such as burial or cremation. This is why checking family names and birth details matters. Read the Missouri health department's death-registration guidance.

Whether you are meeting a funeral home in Sedalia, St. Louis, or Kansas City, ask for its worksheet before the appointment if that would help. If the death occurred in Illinois or Kansas and arrangements involve Missouri, explain both locations. Ask which state's death record is being prepared, who is handling it, and what information you need to provide.
What should you bring if the person was a veteran?
If you are considering burial in a VA national cemetery, bring any existing VA pre-need eligibility decision and military discharge papers you can find. A pre-need decision is an eligibility determination made before death. The VA's scheduling instructions explain when a DD214 or other discharge document is needed and what to do if it is missing. Read the VA's burial-scheduling guidance.
Tell the funeral director about military service early in the conversation. If you cannot locate the papers, ask for help checking eligibility. The VA advises families to ask its National Cemetery Scheduling Office for assistance when discharge documents cannot be found.
How should you discuss the budget?
State the amount you are comfortable spending and ask what the estimate includes. You could say: “We need to keep the total within our budget. Could you show us the options and identify any charges that would come from the cemetery or another provider?” Write down what is included and what remains uncertain.
Under the FTC Funeral Rule, the funeral home must give you a written General Price List to keep when you visit to discuss arrangements. After you choose goods and services, it must give you an itemized statement and total before you pay. Read the FTC's explanation of your rights.
Before signing, ask for an explanation of anything you do not understand, including payment terms. A useful question is: “What am I agreeing to by signing this document?”
What if you cannot find everything before the appointment?
Call the funeral home and name what is missing. Ask whether the conversation can begin with what you have, which decisions depend on the missing information, and when it needs to arrive. Give someone a specific task if you want help, such as checking a parent's birth date or locating cemetery paperwork.
You can say: “I have her basic details and the prepaid-plan paperwork, but I cannot find the cemetery documents. What should I do before we meet?”
What you can do next
Put the papers you already have in one folder and write a short list of unanswered questions. Call the funeral home to confirm what to bring and who needs to attend or sign documents. Ask what establishes that person's authority to sign. Then choose one missing detail to check, or ask someone to check it for you.
Questions families ask
- Do I need to bring the person's original birth certificate?
Ask the funeral home whether it needs an original document, a copy, or the information from it. Gather the person's date and place of birth if you know them. If the certificate is unavailable, explain that before the appointment and ask how to proceed.
- Should I bring clothing and photographs to the first meeting?
Ask the funeral home when it needs these items and whether they are relevant to the arrangements you are considering. You can bring a photograph you want to discuss without having chosen every service detail. For digital photos, ask how the funeral home prefers to receive them.
- Can another family member join the meeting remotely?
Ask whether the funeral home can include someone by phone or video. Agree beforehand on who will join, who will take notes, and which questions matter most. Separately, ask who must sign documents and how any required remote signatures would be handled.
- What if the family has not decided between burial and cremation?
Tell the funeral director that the choice is still open. Ask for the options, the cost of each, and any deadlines that affect the decision. Mention written wishes or existing arrangements so the funeral director can explain how those relate to the choices being discussed.
Sources and references
These references support the guidance in this article. Each entry names the source and the date we checked it. Open the links for more detail, and confirm current requirements, availability, or costs with the relevant organization before relying on them.
- CDC — Funeral Director’s Handbook (2019 revision) · checked
This item is useful in identifying the decedent
- Social Security — What should I do when someone dies? · checked
In most cases, the funeral director will report the person's death to Social Security.
- Missouri DHSS — Register a Vital Record · checked
The personal data from the next of kin or the best qualified person or source available
- VA — Schedule a burial for a Veteran or family member · checked
If you can’t find these documents, please ask for our help when you call.
- FTC — The Funeral Rule · checked
Receive a written statement after you decide what you want, and before you pay.