Ruth is PartingPoint’s guide for families planning ahead, facing a loss, or settling what remains. She does not sell anything, does not work for a funeral home, and takes no referral fee.
Tell her what is happening, in your own words
She works out where you are, and asks before she assumes
You leave with a short list: who to call, what to ask
WHO IS RUTH
Ruth is an AI guide, and she is deliberately narrow. Ask her what is happening and she will ask a few questions back — where you are, what has already been done, what was wanted. From that she works out which of the three stages you are in and gives you a short list of the next real things: who to call, what to ask them, what paperwork to have in your hand, and what can safely wait. Her only job is to leave your family better informed than the person on the other end of the phone expects you to be.
HOW RUTH HELPS
Wherever you are, Ruth meets you there.
Three different moments, three different kinds of help — not a path you walk in order.
Before
Planning ahead
Put wishes in order, understand the options, and spare your family the guesswork later.
Wherever you are in this, the aim is the same: the next practical step, and the confidence to take it.
✓Work out which stage you are actually in
✓Turn that into a step-by-step list you can work down
✓Explain funeral, cremation, cemetery, hospice and estate options
✓Tell you what to ask a provider before you agree to anything
✓Explain what the FTC Funeral Rule entitles you to
✓Compare nearby providers — never paid placement, ever
What a conversation with Ruth leaves you holding.
HOW RUTH HELPS, STEP BY STEP
One conversation, one list.
Pick the moment that sounds like yours. These are examples, not transcripts of real families — but the list at the end is exactly what Ruth hands back.
The conversation
My mother is 82 and still sharp. I want to get things in order without upsetting her.
What she handed back
In the order that matters
Have one small conversation firstYou and her, no one elseAsk who she would want deciding for her, not what she wants done with her body. It is a far easier door.Read the guide →
Sign a healthcare power of attorney and a living willHer, with witnessesIllinois publishes both as statutory short forms. Give a copy to her doctor, not just to yourself.Read the guide →
Read the old will before rewriting itCheck the executor is still alive and willing, and that the beneficiary designations on her accounts still agree with it.Read the guide →
Decide burial or cremation, and write it down somewhere findableThis is the decision that costs the most when nobody knows the answer.Read the guide →
Be careful with prepaid funeral plansAsk what happens if the funeral home closes or she moves states, and whether the money is in a trust or an insurance policy.Read the guide →
What to have in front of you
The existing will — the original, not a scan
Deeds, titles, and any account with a named beneficiary
Her doctor's name, so the directive reaches the right chart
The name and number of whoever she wants as her agent
A GENTLE NOTE
Ruth does not replace a lawyer, a doctor, a funeral director or a financial adviser. She helps you understand your options, prepare better questions, and find the right person to ask. Live conversation with Ruth is still being built — until it opens, every checklist above is drawn from guides you can read today.
Not sure what to do next?
Start with Ruth. She will help you work out where you are, what matters now, and what comes after that.